What are you entitled to as a buyer?
WARRANTY POLICY WONDER ELEMENTS, S.L.
If the player is defective, please do not try to disassemble it and contact our customer service:
TWO-YEAR LIMITED FACTORY WARRANTY.
At Wonder Elements, S.L. you have a two-year product guarantee from the moment of purchase. It covers all parts or workmanship against defects or breakage in normal intended use. The repair or replacement of parts does not extend it.
It does not cover perishable accessories, such as plastic compounds, rubber, cables, pilots, paper, filters, enamels and paint damaged by improper use, nor does it cover damage caused by accidental falls, rough handling, action of chemical agents, water, fire or misuse of the product; including counterfeits.