Right of return
If you are not satisfied, you have a maximum period of 15 calendar days from the date of receipt to exercise the right of return by contacting us at mail firstname.lastname@example.org.
In case of return, the costs of collection will be at your expense.
To make such a return, both the product and the packaging must be in perfect condition, being also the originals.
You decide if you prefer that we make the collection by giving us prior notice or send it by your own means carriage paid.
The cost of the service per unit returned in the event that you have decided that we make the collection is € 5.95 in the Iberian Peninsula, € 7.95 Balearic Islands, € 10.95 Portugal and € 18.95 in Canary Islands.
Once we receive the goods in our warehouse, and we have verified that the product is in perfect condition, we will proceed to refund the amount according to the method of payment made by the customer within a maximum of 72 hours.