FAQ

Help and Frequently Asked Questions

How can I purchase a Sleeping Baby Play audio player?

The purchasing process for Sleeping Baby Play is very fast and:

  • Locate the Sleeping Baby Play audio player in our web-shop. 
  • Click “Add to cart” to add the audio player to your order. 
  • Once you’ve added the item to your cart click on “Buy.” 
  • YOU DO NOT HAVE TO REGISTER TO MAKE A PURCHASE. 
  • Enter your shipping information and choose your preferred payment method : credit card, PayPal or bank transfer. 
  • Before paying, you will be able to confirm the delivery time and shipping costs. 
  • Your purchase will be delivered conveniently to your home.
Payment methods

You can pay for your purchase using the payment method you prefer, choosing from the following options:

  • Credit or debit card: This is the fastest and most convenient option. We accept most credit and debit cards used in the market.

  • PayPal: If you prefer to, you can also make your payment using PayPal. In order to do so, you must have a Paypal account as well as a sufficient balance.

  • Bank transfer: A bank transfer is another option you may prefer to use. Once you place your order, you’ll receive an email indicating the account number where you should make the money transfer. Once we’ve received the payment, your order will be shipped out. Please keep in mind that this method is slower than the others because this process takes a few days.

Is it safe to shop on the web?

Shopping on SleepingBabyPlay is a totally safe and reliable process. Payments are managed by a well-regarded banking entity and all of the information that is sent is encrypted.

At no time during the purchasing process do we access your card or account data. This information is only managed by the bank that authorizes your payment. Additionally, our page is authorised by numerous web security certificates.

When will I receive my SleepingBabyPlay?

Before you make your purchase, you will see the delivery time indicated on the SleepingBabyPlay card, which usually takes up to 24/48 business hours. For shipments to the Canary Islands, shipping normally takes between 3 and 7 business days.

Please take into account that orders placed after 5pm are prepared the following day and therefore will arrive one working day later.

All of our orders are delivered by DHL or by Correos, if the delivery is made within mainland Spain and the Balearic Islands.

The delivery company will notify you prior to your package’s delivery and if you’re not at home they will leave a notice to arrange a new delivery time, and/or information about picking up the package at your nearest post office pick-up location.

If you make your payment by bank transfer the delivery process will take between 48 and 72 business hours.

What are the shipping costs?

Shipping costs vary according to the delivery location:

  • Peninsular Spain: € 4.95.
  • Canary Islands: € 15.65. + taxes.
  • Balearic Islands: € 6.50. + taxes.
  • Ceuta and Melilla: € 18.33. + taxes.
  • Portugal: € 6.95. + taxes.
  • For deliveries anywhere else please request a quote by sending us an email at: info@sleepingbabyplay.com or contact us by telephone: 976 463 043